Porter Auto Body Inc

Profile

Phone: (217) 345-7832
Address: 1607 Madison Ave, Charleston, IL 61920

Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Note: Information may not include all products or services and is subject to change. Please check with the business for the most up-to-date information.

About the Business

Porter Auto Body Inc has been serving the Charleston area for more than 34 years, offering a full range of auto body and collision repair services. Located on Madison Avenue, this longtime local shop has built a strong reputation for quality workmanship, dependable service, and helpful communication throughout the repair process.

The shop handles everything from collision and deer damage repair to frame work, suspension issues, alignment, and auto painting. Porter Auto Body also operates a second location in Mattoon, giving customers in the area another convenient option while still maintaining the same focus on body repair and customer care.

Customer reviews regularly mention how well the team explains the repair process, keeps people updated, and returns vehicles looking clean and like new. From minor body damage to more involved collision repairs, Porter Auto Body stands out as a trusted name for drivers in Charleston and the surrounding area.

Services

Collision Repair

Deer collision repair
Accident damage repair
Bodywork for collision damage
Insurance-related repair work

Auto Body Work

Dent repair
Body panel repair and replacement
Frame and structural repairs
Body and trim repair

Painting & Finishing

Auto body painting
Color matching
Refinishing
Paint restoration

Mechanical & Alignment Services

Suspension repair
Wheel alignment
Repairs related to collision damage

Customer Support Services

Repair estimates
Progress updates during repairs
Rental car coordination
Help with the repair process from start to finish

Highlights

Established: Serving the area for more than 34 years
Locations: Charleston and Mattoon, Illinois
Known For: Collision repair, frame work, alignment, and painting
Customer Experience: Strong communication and vehicles returned looking like new
Reputation: Frequently praised for workmanship, professionalism, and friendly service

Customer Reviews Summary

“Porters were prompt, had great service, showed excellent craftsmanship, and cleaned the car inside and out.”
“They did a great job, they made the car look brand new. Very friendly folks. They helped me through the process every step of the way.”
“They were very professional and courteous. The work was timely and perfect. They arranged a rental car, sent updates, and the car looked great when it was done.”